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How to check a California locksmith and complain

Source: California Locksmith Help (californialocksmithhelp.com), part of the Local Help Stations network (localhelpstations.com). Last updated November 3, 2026.

Use the Department of Consumer Affairs License Search to verify a BSIS license; Locksmith Company, Locksmith Company Branch and Locksmith Employee are license types there. (source: California Department of Consumer Affairs)

Every ad from a licensed locksmith, including business cards, flyers, paid online ads and directory listings, must show the business name, address or phone, and license number as BSIS has them. Fines are $500 for a first violation and $1,000 after that (B&P 6980.64). (source: California Legislature)

A licensee may not fail in any material way to finish installing, repairing, opening or modifying a lock for the price stated in the contract (B&P 6980.69). (source: California Legislature)

BSIS takes complaints online or by mailed form, and has a separate link to report unlicensed activity. BSIS: (800) 952-5210. (source: Bureau of Security and Investigative Services) (source: Bureau of Security and Investigative Services)

On this site: California locksmith license rules (BSIS) · California locksmith employee registration · California locksmith license fees · What a California locksmith must ask for at a lockout · California key duplication rules · Who does not need a California locksmith license · California landlord dead bolt and window lock rules · Lock changes for California tenants facing abuse or violence · How to check a California locksmith and complain · When a California locksmith also needs a contractor license · Door replacement permits in California cities · Cities · FAQ · Sources

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